Manager - IT Communication & Change

Leading local bank in UAE - United Arab Emirates

The ideal candidate will come from a bank working in a similar function
Key Aspects

This role is a key within Group IT as it is responsible for setting the communication strategy to ensure critical information and updates are shared in a consistent and standardized manner within the unit and to the wider bank.
The strong relationship building and communications skills in this role will in turn ensure that the organization is completely on board and engaged in the IT Transformation.
This role will also direct the online platform initiatives to provide a single tool for communication and collaboration for all employees of Group IT.
In order to be most effective in the communication of the IT Transformation messages, this role will also be involved in understanding, defining and implementing the process changes.

Internal and External Communication

Conduct the annual SWOT / Gap Analysis across the unit which would then translate into the annual communications budget and plan
Create Internal Focus Groups and Intelligible debates
Create and implement Online Portals to enhance consistent communication of key events, success stories, competitions, video streaming and improve collaboration between staff
Work with vendors to put in place visual aids
External parties to develop alliances with industry leaders to build in-house competencies
Marketing Material and Press release to be prepared for projects as per project marketing requirements

Process Improvement & Innovation

Contribute to the achievement of a flow of improvements to processes and procedures in order to enhance productivity, operating efficiencies and cost effectiveness
Suggest process improvements and contribute for process re-engineering based on analysis of data gathered from staff feedback.
Plan, drive and rollout Group IT Innovation Program
Engage employees to participate in coming up with Innovative Ideas
Assist the Innovation project with marketing material and innovation portal updates

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